Who we are

Controller: WP London
Website: https://wplondon.co.uk
Email: [email protected]
Address: 8A Clarendon Road, London, E18 2AW

What we collect

Information you give us: name, email address, phone number, business name (if provided), and the contents of your message when you contact us or request a quote.
Information we collect automatically: basic technical/usage data such as IP address, browser type, device info, pages visited, and approximate location (derived from IP). This helps us run and secure the site and understand how it’s used.

How we use your information

To respond to enquiries and provide quotes or information
To deliver services you request (e.g. web design/development/support)
To run, protect, and improve our website (security, troubleshooting, performance)
To measure website usage (analytics) only where required consent is given
To comply with legal obligations (e.g. accounting, record-keeping)

Legal bases (UK GDPR)

We rely on one or more of the following lawful bases, depending on the situation:

Contract: when we need to process data to provide services you request
Legitimate interests: to run and improve our business and website (balanced against your rights)
Consent: for non-essential cookies/analytics/marketing where required
Legal obligation: when we must comply with the law

Who we share information with

We may share personal information with trusted suppliers who help us run our business, such as:

Website hosting and infrastructure providers
Email and communications providers
Security and backup providers
Analytics providers

We may also share information if required to do so by law or to protect our rights, users, or services.

International transfers

Some suppliers may process data outside the UK. Where this happens, we take steps to ensure appropriate safeguards are in place in line with applicable data protection law.

Cookies

We use cookies and similar technologies to make our website work and (if enabled) to measure usage. Where cookies are not strictly necessary, we will ask for your consent before placing them.

See: Cookie Policy.

How long we keep your information

We keep personal information only for as long as needed for the purposes above, including to provide services, handle enquiries, and meet legal/accounting requirements. When no longer needed, we delete or anonymise it.

Your rights

Depending on your location (including the UK/EEA), you may have rights to access, correct, delete, restrict, or object to our processing, and to withdraw consent where we rely on consent.

Complaints: If you’re unhappy with how we handle your data, please contact us first. You can also complain to the UK Information Commissioner’s Office (ICO).

Contact us

Email: [email protected]
Address: 8A Clarendon Road, London, E18 2AW

Updates to this policy

We may update this policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Privacy Policy